Return Policy
Return Guarantee
Your satisfaction is our priority, and we’re here to ensure a seamless shopping experience. If you’re not completely satisfied, you can return the unused product along with your order receipt within 30 days of the original shipment date.
- Important: Please do not return your purchase to the manufacturer. Contact our team directly for assistance to make the process as easy as possible.
- Exclusions: Gift cards and ingredients are not eligible for return.
Refund Process
Once we receive and inspect your returned item, we will email you at the address used during checkout with the status of your return. If approved, your refund will be processed and automatically applied to your original payment method.
- Processing Time: Refunds may take up to 7 business days to appear on your statement, depending on your credit card provider.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 30 days of receipt by emailing barleybeaver@gmail.com. Our team is here to assist you promptly and resolve any issues.
Order Cancellation
If you need to cancel an order before it ships, email us at barleybeaver@gmail.com with your order number. If your order has already shipped, please refer to our return policy for guidance.
- Confirmation: We will confirm your cancellation via email during regular business hours.
For any further questions or assistance, don’t hesitate to reach out. We’re here to help!